Version 2026-05-04
Driver Transport App is a job log for UK vehicle transport drivers. Job records, photos, scans, addresses and notes are stored on the device. Information only leaves the device when you trigger a feature that needs it: a vehicle reg or MOT lookup, an address suggestion, an Apple subscription check, or a backup you have switched on.
The app is built and operated by an independent UK-based developer ("we", "us", "the developer"). The developer is the data controller for any personal data that leaves the device. For privacy queries, contact us through the App Store Support contact or via the Support page.
The following is stored in the app's private sandbox on the device. Other apps on the phone cannot read it.
When you scan a job sheet, registration plate or VIN with the camera, the photo is processed entirely on the device using Apple's on-device text recognition. The image and the recognised text are not transmitted anywhere by the app. Photos you choose to attach to a job are kept only inside the app's private sandbox on the device.
When you tap the voice button, iOS records audio and converts it to text using Apple's speech recognition. Whether the conversion happens on-device or via Apple's servers is controlled by your iOS settings (Settings → General → Keyboard, and Siri & Search → On-Device Dictation). The app does not transmit the recorded audio anywhere itself, and does not retain the audio once it has been transcribed.
The "Check Vehicle & MOT" feature sends the registration you entered to our server, which forwards it to the DVLA Vehicle Enquiry Service to retrieve make, model, MOT and tax status.
Address autocomplete sends the text or postcode you typed to our server, which forwards it to AWS Location Service for suggestions.
Lookup queries are not associated with any account, because the app has no account system. Our server logs the request line for short-term debugging and rate-limiting only. Lookup data is not sold or shared beyond the providers named above for the purpose of fulfilling each request. DVLA and AWS handle the data they receive under their own privacy notices.
Pro Monthly and Pro Annual are processed by Apple under Apple's standard in-app purchase rules. Card details are handled by Apple, never by us, and never reach our server.
To check whether a Pro entitlement is active, the app sends Apple's purchase receipt to RevenueCat, our subscription processor. RevenueCat receives the receipt and an anonymous app-installation identifier; no name, email, contacts, photos or device identifiers are sent. RevenueCat is a US-based company; data transferred to RevenueCat is covered by the UK and EU Standard Contractual Clauses.
Subscriptions auto-renew until cancelled. Manage or cancel from iPhone Settings → your name → Subscriptions, or by contacting Apple Support directly.
If you enable backup to "App Cloud" in Settings, the app uploads a single JSON snapshot containing your jobs, settings, prefixes and presets to our server, hosted on Replit infrastructure in the UK / EU. Photo files themselves are not uploaded; only their captions and metadata travel with the backup. The upload is authenticated by a per-device secret generated on your phone the first time you back up. We store only the SHA-256 hash of that secret, never the secret itself.
Each device only ever has one backup on our server: the most recent push overwrites the previous one. The backup is capped at 5 MB. You can pull or delete it from Settings at any time. Uninstalling the app does not delete the cloud copy — use Delete Cloud Backup first if you want both gone.
To restore on a new phone, copy the Restore Code from the old device (Settings → Backup → Restore Code) and paste it into the "Restore from another device" field on the new install. The Restore Code is the only way to access the backup — treat it like a password and do not share it.
As an alternative destination, you can sign in with your Google account and store backups in your own Google Drive. The app requests only the "drive.appdata" scope, which restricts it to a hidden folder dedicated to this app. The app cannot read or write any of your other Drive files, and access can be revoked at any time from your Google Account security page.
A single file called driver-transport-backup.json is
kept in that private folder and is overwritten by each new backup.
You choose the schedule (off, daily, weekly or monthly).
DVLA processes data in the United Kingdom. AWS Location Service requests are routed to AWS European infrastructure. RevenueCat processes subscription data in the United States under the UK and EU Standard Contractual Clauses. Google Drive processes its data under Google's own terms. No other international transfers take place.
Local job data is retained on the device until you delete a job or uninstall the app. Cloud backups on our server are retained until the device row is removed: only the most recent backup per device is stored, and it is deleted when you tap Delete Cloud Backup. RevenueCat retains subscription records while your account is active and for a reasonable period afterwards for accounting, fraud prevention and refund support. We do not control retention by DVLA, AWS or Google for the operations they perform.
Because most of your data sits on the device, you can exercise access, portability and erasure yourself: export jobs as PDFs, delete jobs individually, disconnect cloud backup, or uninstall the app. For data we hold (the cloud backup blob, the subscription record via RevenueCat), contact us through the App Store Support contact or the Support page and we will action your request without undue delay.
To raise a complaint with the UK regulator, contact the Information Commissioner's Office (ico.org.uk).
Each permission is requested only the first time you use the related feature, and any of them can be revoked from iPhone Settings.
The app contains no third-party analytics, advertising or cross-app tracking SDKs. The advertising identifier (IDFA) is not requested. No device fingerprinting takes place.
Driver Transport App is intended for professional adult drivers and is not directed at children under 13.
We may update this policy from time to time. Material changes are reflected in the version date at the top of this page and require you to re-accept the policy inside the app before continuing to use it.
For privacy queries, use the Support contact on the App Store listing or the Support page on this website.
